Up to £20,500 with £22,100 OTE ,+ bonus, + great benefits + Hybrid working potential after training
Manchester and Glasgow
At esure, we’re revolutionising the insurance industry, transforming into a data driven organisation with people at its heart. We want to know our customers and to understand what they are looking for, then deliver it, every time.
That needs people who understand customers, and who want to help them with their day. In our case, it’s insuring the things that matter to those they love – homes, and cars.
We’re also changing how we see customer service. To us, if you are good with people, understand that helping them helps the business and helps them too, then you are for us, and we are for you. It’s what we really value in our teams, so what we look for isn’t always experience in our industry (though if you have, that works for us too) it’s more about who you are and how you relate to the role.
If you have experience in dealing with customers in any walk of life and can work in a fast paced environment where quality, great communication skills, and a drive to solve problems comes naturally we’d like to meet you.
Working within our Operations Department, you will be responsible for answering inbound calls to address our customer needs relating to their motor and home insurance. You will also explore additional products to provide customers, with options dependant on their needs and personal circumstances.
We are also recruiting within our Claims department. This is a telephony-based role, and you will be responsible for registering all new claims reported to esure, including accidental damage, fire and theft.
Our training is second to none, and it’s in amazing offices with great facilities (including Games Room), and once you are up to speed we offer hybrid working opportunities depending on your specialism. Working hours are an average of 37.5 hours per week, and we offer a number of shift patterns which fit round you. Our rewards offering is just as good too. We have just launched our new Benefits Box with an amazing range of options – check it out here – which together with our salary and bonus scheme leads to an attractive OTE working in a great environment with a fantastic team.
Be sure that you’re valued and rewarded – be (e) sure!